We offer free returns within 30 days of delivery — because we want you to feel completely comfortable ordering, especially if this is your first time buying with us.
To be eligible, items need to be unworn, unwashed, with tags still attached and the hygiene liner intact and unremoved. This is the industry standard for swimwear and it is there to protect every customer, including you.
If your order arrives damaged in any way, please email us at hello@moose-swimwear.com as soon as possible with your order number and a photo of the item's condition. We handle these personally and will always work towards a solution that feels fair.
Once we receive and inspect your return, we will email you to confirm we have it. If your return is approved, your refund will be processed to your original payment method within 5–10 business days.
Any questions? We are always happy to help — reach out at hello@moose-swimwear.com before you order if you are unsure about sizing or fit. We would much rather help you get it right the first time.